Shipping & Delivery
Our express delivery times are:
Canada: 5-12 days
United States : 7 to 12 days
Europe: 5 to 9 days
Latin America: 10 to 35 days
Other countries: 14-30 days
Some exceptions are to be expected.
Some countries have specific customs procedures.
Our products will reach you, even if you are in a remote area! (but keep in mind that it will take a little longer).
The delivery times indicated are calculated from a quote based on the shipping date and taking into account the transit time.
An incorrect delivery address, adverse weather conditions, customs procedures and various circumstances beyond our control may affect the delivery time.
Keep in mind that import duties and any other applicable fees and taxes are not included in the item price or shipping charges and are the responsibility of the buyer.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped directly from one of our many national and international warehouses, and they will do everything possible to ensure your order reaches you as quickly as possible!
Other countries may take approximately 1 to 6 weeks (varies depending on the product) due to distance travelled and customs.
Please note that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER IS STUCK OR LOST IN THE MAIL?
All our orders are shipped with insured shipping and handling. If an order is held up in customs, returned, or even lost during the delivery process, we apologize!
The postal service is beyond our control.
However, in such cases, as the packages are insured, we will send you a new package with faster shipping and full tracking, if possible.
Please refer to our refund and return policy to see when these may apply to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our website are in USD and are exclusive of taxes. This means you may be liable for duties and taxes upon receipt of your order. Import duties, taxes, and associated customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.
You are responsible for paying these fees and taxes, and they will not be covered by us. We are not responsible for delays caused by your country's customs service.
For more details on fees, please contact your local customs office.
Note: However, we work around the clock with our shipping partners to ensure your order reaches you as quickly as possible.
These are certainly challenging times, but we hope to overcome this temporary phase soon and continue to delight you with our best possible service. We are sincerely grateful for your continued support and business.
Canada: 5-12 days
United States : 7 to 12 days
Europe: 5 to 9 days
Latin America: 10 to 35 days
Other countries: 14-30 days
Some exceptions are to be expected.
Some countries have specific customs procedures.
Our products will reach you, even if you are in a remote area! (but keep in mind that it will take a little longer).
The delivery times indicated are calculated from a quote based on the shipping date and taking into account the transit time.
An incorrect delivery address, adverse weather conditions, customs procedures and various circumstances beyond our control may affect the delivery time.
Keep in mind that import duties and any other applicable fees and taxes are not included in the item price or shipping charges and are the responsibility of the buyer.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped directly from one of our many national and international warehouses, and they will do everything possible to ensure your order reaches you as quickly as possible!
Other countries may take approximately 1 to 6 weeks (varies depending on the product) due to distance travelled and customs.
Please note that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER IS STUCK OR LOST IN THE MAIL?
All our orders are shipped with insured shipping and handling. If an order is held up in customs, returned, or even lost during the delivery process, we apologize!
The postal service is beyond our control.
However, in such cases, as the packages are insured, we will send you a new package with faster shipping and full tracking, if possible.
Please refer to our refund and return policy to see when these may apply to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our website are in USD and are exclusive of taxes. This means you may be liable for duties and taxes upon receipt of your order. Import duties, taxes, and associated customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.
You are responsible for paying these fees and taxes, and they will not be covered by us. We are not responsible for delays caused by your country's customs service.
For more details on fees, please contact your local customs office.
Note: However, we work around the clock with our shipping partners to ensure your order reaches you as quickly as possible.
These are certainly challenging times, but we hope to overcome this temporary phase soon and continue to delight you with our best possible service. We are sincerely grateful for your continued support and business.